Tuesday, February 8, 2011

NFL Expands Options for Fans Denied Seats at Super Bowl XLV

February 8 2011 Last updated at 07:40 PM ET

The NFL continues to try to appease the approximately 400 fans who lost their seats the Super Bowl because a section of Cowboys Stadium was not completed before the game.

On Sunday, those fans -- who then watched the game on TVs in one of the stadium's clubs -- were given a letter stating that they would receive three times face value for their tickets, roughly $2,400.

But the NFL expanded on their offerings to the disgruntled fans Monday. In a statement released by the league, a pair of options were presented for those displaced fans. The first would give each fan one free ticket to next year's Super Bowl plus the $2,400 reimbursement for this year's ticket.

The second option comes with one free ticket to any future Super Bowl, plus round-trip airfare and hotel accommodations for the week of the game. However, that option does not include the $2,400 payment.

"We are ultimately responsible for the fan experience and we want it to be the best it can possibly be," NFL commissioner Roger Goodell said in the statement.

More than 1,200 fans were bumped from their reserved spaces Sunday, but 800 or so were provided other seats around Cowboys Stadium after NFL and Cowboys staff members gave up their seats. The remaining 400 were kept in a holding area for several hours while their situation was resolved. They were eventually led into the bowels of Cowboys Stadium and taken to a club section next to the Pittsburgh Steelers locker room.

There, the fans were given free food and drink, along with Super Bowl XLV merchandise, and they watched the game itself on TVs.

FanHouse TV caught up with a couple of the frustrated fans prior to Sunday's game. Check out that video below:

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